Payment Method

1. Accepted Payment Methods

We currently accept PayPal as the only payment method for all purchases.
You may pay using your PayPal balance, a linked bank account, or through PayPal Guest Checkout using a credit or debit card even if you do not have a PayPal account.
At this time, we do not support other payment methods such as direct credit card entry, wire transfers, cryptocurrency, or cash on delivery.

2. Why We Use PayPal

We use PayPal for its security, convenience, and protections for both buyers and sellers:

Security: PayPal uses advanced encryption and fraud prevention to protect your financial data.
Privacy: We do not receive or store your full payment details only PayPal’s confirmation of your payment.
Convenience: PayPal supports multiple funding sources and offers buyer protection for eligible transactions.

3. Currency & Taxes

All transactions are processed in United States Dollars (USD).
All applicable taxes are already included in the product price. The price you see at checkout is the final price you pay, no additional taxes or hidden fees will be added.

4. How Payment Works

To complete your purchase:

Add items to your cart.
Proceed to checkout and select “Pay with PayPal.”
Log in to PayPal or choose guest checkout.
Confirm your billing, shipping, and payment information.
Submit your payment.

Once payment is successful, you will be taken to an order confirmation page and receive a confirmation email.

5. Payment Security

We take your payment security seriously:

All transactions are secured with SSL encryption (HTTPS).
Transactions comply with PCI-DSS standards.
We monitor transactions in real time to help detect fraud.
Rigamass never stores full credit card or bank account information.

6. Failed or Declined Payments

Payments may fail for reasons such as insufficient funds, incorrect billing information, technical issues, or fraud prevention holds. If your payment is declined, please verify your details and try again, or contact us at support@rigamass.com for assistance.

7. Refunds

Refunds will be issued only to the original PayPal account used for the purchase.

8. Chargebacks & Payment Disputes

Before filing a dispute through PayPal, please contact our customer support so we can assist you and provide necessary documentation. Abuse of chargebacks may lead to restrictions on future purchases.